Commitment to Inclusiveness: Surveying Our Campus Climate

Letter From President Morishita

Dear Members of the University Community

From May 19th to June 1st, Cal State East Bay will conduct a campus-wide faculty and staff survey on "Campus Climate." The goal of this endeavor is to gather data related to institutional climate, inclusion, current attitudes, and workplace issues so that the University can better assess the overall environment for faculty and staff, as well as students. The survey data will be tabulated, measured, and thoroughly analyzed. The results, along with the student campus climate survey that was conducted in Fall 2013, will be part of a comprehensive University report.

The goal of this important study will be for us to build on and strengthen our achievements, address institutional climate challenges, and promote appropriate change in areas that do not meet our expectations and need improvement.

You will receive an email today asking you to participate in the Campus Climate Survey and I encourage you to complete it at your earliest convenience. This effort is extremely important to the University and our commitment to inclusive excellence. The Campus Climate Survey will be conducted online; it is completely anonymous and managed by EBI (a national survey organization), which will allow us to compare our results to other universities. For employees who do not have access to computers and/or do not access email, I ask supervisors to contact the Office of University Diversity at 5-2809 to make arrangements to get hardcopy surveys for their employees.

I encourage everyone to complete this survey on "Campus Climate" so that we can continue our efforts to build on our commitment to diversity and inclusive excellence.

Leroy M. Morishita

Campus Climate Survey, Spring 2006

Campus Climate Survey, Spring 2006

Frequently Asked Questions

In order to assist you with the Campus Climate Survey process, here's a list of questions and answers we thought would be helpful to you.

Why is CSU East Bay conducting a climate survey of its faculty and staff?

California State University East Bay is committed to an inclusive and respectful environment that allows us to provide and excellent academic environment for our students and that draws and retains exceptional faculty and staff. Collecting from faculty and staff perspectives on their work experiences and the function of the University permits administration to better understand what currently works and what needs to be improved. Follow-up on the survey findings will help us to continue to enhance the CSU East Bay faculty, staff, and student experience.

Why did CSU East Bay select EBI to administer the survey?

EBI is a nationally recognized organization specializing in surveys that assess campus climate. Since 1994, EBI MAP-Works has worked with over 1,500 colleges and universities.

What areas will the survey focus on?

The survey solicits feedback on a broad range of topics, focused around the following themes:

  • Experience with Diversity at Work
    • Relationships
    • Work Environment
    • Equal Treatment
    • Expressions of Insensitivity and Prejudice
    • Impact of Organizational Diversity

How much time will it take to complete the survey?

The online survey should take approximately 15-25 minutes to complete. If you are unable to complete the survey after you begin, you will have the option to save your responses and access them later.

How long is the survey and what is the format?

In addition to the 99 core survey statements, the Campus Climate Survey Subcommittee chose six additional statements that address areas of interest to the University.

There are several demographic questions at the end of the survey (Gender, Age, Job Category, etc.). Respondents are encouraged to provide responses to these but also have the option of skipping them.

Why is my participation important?

Your opinion matters! Our goal is to build on our accomplishments, address institutional climate challenges, and bring about appropriate change. This can only be done when we have a significant response from our faculty and staff. Each faculty and staff member is receiving the questionnaire because we need your input. A higher rate of response more accurately represents the voice of the employees (faculty and staff) of the University. We will be able to engage in action planning based on your feedback.

Is my participation in this survey optional?

Participation in the assessment is voluntary. If you decide to participate, you do not have to answer any questions on this survey that you do not wish to answer. Individuals will not be identified and only group data will be reported. Please note that you can choose to withdraw your responses at any time before you submit your answers. Refusal to take part in this assessment will involve no penalty or loss of employee benefits.

Who is eligible to participate in the survey?

All faculty and staff members (full and part-time) are invited and encouraged to participate in the survey.

How and when do I take the survey?

The survey will be available Monday, May 19th - May 31st.

On Monday, May 19th, each CSU East Bay employee will receive an e-mail invitation from the Office of Institutional Research asking you to participate in the survey. Once you click on the survey link, you will go directly to the survey and can begin to complete it.

You may take the survey at any time, 24 hours a day, 7 days a week, from work or from home, on any computer. Internet access is required.

For those of you who prefer to complete the survey by hand, you may pick up a copy of the survey , in English or Spanish, at the Office of University Diversity in SA Building 4200.

Are my survey responses confidential?

Yes. The purpose of the survey is to get honest feedback and to do that, CSU East Bay guarantees that all responses will be completely confidential. We will not be able to connect your responses to you. Identifiable information will be stripped from the data set by EBI Map-Works. Additionally, we will not report any group data for groups of fewer than 5 individuals that may be small enough to compromise confidentiality. Instead, we will combine the groups to eliminate any potential for demographic information to be identifiable. Please also remember that you do not have to answer any questions or questions about which you are uncomfortable.

While your responses can be considered anonymous, participation is considered confidential. The EBI software provides a unique link for each participant so you can go back to your survey at a later time and so that reminder messages will be sent only to those how have not responded. While CSU East Bay, will not track participation of individuals and seeks to understand group perception rather than individual ones, please be aware that participation should be considered confidential.

At no point will your manager or any other CSU East Bay employee see your individual survey results; they are combined and reported back to CSU East Bay in an aggregated format. No one in the University will know how you personally responded.

Can't my email address be used to track my responses?

No. The survey will be completed on EBI’s secure web site. Your email address is used by EBI to send out reminders.

If I start the survey but am interrupted before I finish, can I access it again?

Your answers are stored on the EBI website. Each survey link is unique which will allow you to return to the survey if you do not complete it at one time.

What if I have problems accessing the survey site?

For technical questions or problems with the survey site, please contact Amber Machamer at (510) 885-4361 or

How many employees does CSU East Bay need to participate in the survey?

We are surveying all of our employees (faculty and staff) and have set a goal of 35% for our return rate. During the time that the survey is available, we will be sharing our response rate with the community at large.

Once all the results are received, what's next?

The President, Cabinet, and survey committee will gather feedback, identify priority areas of action, share the findings with you and develop follow-up plans to address identified action items. Results of the survey are expected to be published in September 2014.

How often will this type of survey occur?

CSU East Bay plans to repeat the Campus Climate Survey process every two to three years. This year’s results will provide us with important data so that we can plan appropriate policy enhancements and actions.

Whom can I contact with additional questions about the Campus Climate survey?

If you have any questions, concerns or suggestions regarding the survey and/or the survey process, please do not hesitate to contact:

Amber Machamer
AVP, Institutional Research, Analysis, and Decision Support
(510) 885-4361
SA 3421

Dianne Rush Woods
University Diversity Officer
(510) 885-2895
SA 4200

Kim Geron
Diversity and Equity Liaison Officer (DELO)
Chair - Faculty Diversity and Equity Committee (FDEC)
(510) 885-3222
Meiklejohn Hall 4096

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