Accessibility Services 

At Accessibility Services, we believe in the importance of a diverse student body and a learning environment that is welcoming, accessible, and supportive for all students, faculty and staff members. Welcome!

Our Services

We provide academic accommodations to qualified individuals with disabilities. Our counselors determine accommodations on an individual basis after reviewing current professional documentation and meeting with the individual. The purpose of such accommodations is to provide equal access to classroom programs and campus activities in a manner consistent with Section 504 of the Rehabilitation Act, the Americans with Disabilities Act, associated California laws and regulations, and CSU policy.

In addition to accommodation and support services to University students, faculty and staff members, we inform and collaborate with faculty and staff to ensure successful implementation of accommodations and to increase the level of access and inclusion of all individuals on campus.

Our Mission  

  • To provide reasonable and appropriate accommodations and resources to students, faculty and staff with disabilities.
  • To ensure the rights and promote the dignity, self-awareness, and self-advocacy of students, faculty and staff with disabilities throughout the University.
  • To create and maintain an inclusive, supportive campus environment where individuals with disabilities have full and equal access.

Contact Us  

Reach us by voice or teletype phone at 510-885-3868 (Hayward Campus) or 925-602-6716 (Concord Campus) or e-mail us at To contact individual staff members, see our staff directory.

Please Note: If you encouter something on a CSU East Bay Campus that you feel is inaccessible (physically, access to course or university materials, etc.), please let us know by completing the Report of On-Campus Inaccessibility ( Word | pdf ) and returning it to Accessibility Services as soon as possible.

Accessible Media Requests for Summer & Fall Quarters 2014

NOTE TO STUDENTS: The deadline for  Summer and Fall Quarters 2014 accessible media requests was Friday, May 30th, 2014.

In order to now begin processing an Accessible Media request, students with accessible media as an accommodation must now submit the following:

1. Request for Pre-Arranged Accommodations (ROPA) Form
  (Word | pdf)

2. Accessible Media Textbook Request Form  (Word | pdf)

3. Accessible Media Agreement  (Word | pdf)

4. Late Request Form  (Word | pdf)

For a guide on how to fill out these forms, please click here and here. (This form is available in accessible format)

Please remember, when you are making a request, to both sign and fill out all required forms as completely as possible. A request cannot be fully processed without a completely filled out.

You may submit proof of purchase for book requests at a later date, if you have not bought your books yet. However, our office will not be able to release any done books to students, until proof of purchase is provided for the book request.

If you do not know which books you will need for your class at the time you submit your request, please make a note of this in your Alt. Media Textbook Request form. You may still submit an accessible media request if you do not know the books you will have for your class.

Please submit your requests to LI 2400 Accessibility Services main office. If you are emailing the forms, please make sure to include in the email as well. Thank you for your attention to these deadlines.

Again, now that it's after the deadline, you will be required to fill out an Accessible Media Late Request Form  (Word | pdf).

NOTE TO INSTRUCTORS: Students with accessible media accommodations will need to have all textbook information for their classes by May 30th, 2014. If Accessible Media does not have the textbook information by the quarter deadline this may result in a delay in the student receiving their accessible book for the class.

Questions and concerns can be sent to

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