Confidentiality

Accessibility Services respects your privacy and the need to keep certain matters confidential. We will not share your disability-related information with other members of the campus community unless we have your permission to do so.   

We may provide general information and explain accommodation procedures to CSUEB employees in order to ensure that student accommodations are implemented successfully. In these cases, we only discuss the specific educational or accommodation issue at hand and will not disclose the details of your disability. For example, we will answer a professor's questions about how to arrange for your accessible testing but we will not disclose why you need the testing accommodation or what your diagnosis is.  

We let students decide how much information to disclose; however, we encourage you to consider at least briefly describing your disability (diagnosis, symptoms, challenges, or functional limitations) while you're explaining your accommodation needs. Staff members with a better understanding of your difficulties can offer more help, creative solutions, or support when a problem arises. They may also prevent academic problems from occurring in the first place! Still, the choice to disclose is entirely your own. We respect that many of our students do not feel comfortable openly discussing their disabilities with others.

The only situation in which a student forfeits the right to confidentiality is when a safety issue occurs or when disclosure is mandated by court order. For more information, read our Confidentiality Agreement Form.

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