Requests for Letters of Good Standing, “C-19”, or Credential Verification Letters

Updated on July 10, 2013

C-19 Letters

Please note that C-19 letters or credential verification letters are no longer issued because the online credential recommendation process generates this verification through the confirmation email from the Commission on Teacher Credentialing. Please review your credential application instruction sheet for further information.

Letters of Good Standing

A ‘letter of good standing' is a term used to describe a letter issued by a Credential Analyst from the Credential Student Service Center. The letter indicates when a credential candidate is expected to finish the credential program and it verifies what authorizations will be allowed under the respective credential. This is also the process for internship eligibility. This letter is free to current credential candidates; however, we may limit the number of your requests. We suggest that you make copies of your letter or make it a PDF for your records for future agencies.

Please follow the procedures below to request a Letter of Good Standing:

  1. You must send an email to: credentials@csueastbay.edu or put a request in writing and mail to our office at 25800 Carlos Bee Blvd., Hayward, CA 94542.
  2. In the request, please provide:
    1. Your full legal name (this is the same name as it will appear on your credential document)
    2. Your CSUEB Net ID
    3. The credential program you are completing or have completed.
    4. Date you plan to complete your last requirement or date you already completed your entire program.
    5. Your daytime contact phone number.
  3. Within approximately 7 business days of receiving your request, the CSSC will mail your Letter of Good Standing to your mailing address as noted in MyCSUEB.
  4. If there are any questions or concerns, our staff will email or call you before mailing out your letter. If we cannot reach you after several attempts, we will mail out your letter with any special comments noted in the letter.

Due to privacy restrictions, we cannot send these letters to a third party.

For your planning, please know that requests are handled on a first-come, first-served basis although the official processing of credential documents will take precedence over verification requests.

Out of State Verifications

If you have completed your credential at CSUEB (formerly CSU, Hayward) and need to have an Out-of-State Credential Verification Form filled out for your credential application to another state, please follow these procedures below to request an Out of State Verification:

  1. You must send the form to our office in electronic version or hard copy to: credentials@csueastbay.edu or  25800 Carlos Bee Blvd., Room AE 235, Hayward, CA 94542.
  2. Include a check or money order for $25 (payable to CSUEB) attached to the Credential Processing Receipt with each request. Use only one form per credential document, e.g., if you completed TEDSPED, that counts as two requests -- one for the Multiple Subject Credential and one for Education Specialist Credential, total of $50.
  3. Please be sure that your information is clearly noted along with any other pertinent applicant information needed by the requesting agency:
    1. Your full legal name (as it appears in the university records)
    2. Your CSUEB Net ID (Student ID)
    3. The credential program you are completing or have completed.
    4. Date you plan to complete your last requirement or date you already completed your entire program.
    5. Your daytime contact phone number.
    6. Photocopy of your California credential document.
    7. (Optional) Unofficial copies of all transcripts. Remitting your copies may expedite our processing in case we are unable to access your transcripts in the university student administration system.
  4. Within approximately 4 weeks of receiving your request, the CSSC will mail your Out of State Verification to the mailing address as noted on the form(s).
  5. If there are any questions or concerns, our staff will email or call you before mailing out your form.

Please note: these forms are usually part of your application packet for an out-of-state credential. Questions regarding these forms should be directed to the State Department of Education in the state to which you will seek a credential.

The CSSC will complete the request and obtain the necessary signatures.

For your planning, please know that requests are handled on a first-come, first-served basis although the official processing of credential documents will take precedence over verification requests.

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