Medical Insurance

f1_insurancesCalifornia State University, East Bay requires that all F-1 and J-1 students carry health insurance that meets certain minimum requirements.

Health Insurance Requirements

The California State University system has mandated that F-1 and J-1 students carry health insurance that meets the following minimum requirements throughout their enrollment and time in a CSU institution:  

  1. Medical benefits of at least $100,000.00 US Dollars per accident or illness;

  2. Co-Payment must not exceed 25% of each bill;

  3. Repatriation of remains in the amount of $25,000.00 US dollars;

  4. Expenses associated with the medical evacuation of the student to his or her home country in the amount of $50,000.00 US dollars;

  5. The deductible must not exceed $500.00 US dollars per accident or illness;

  6. Policy coverage should last through the last day of the quarter
  7. The policy must be underwritten by an insurance company:

    • Having an A.M. Best rating of "A-" or above, an Insurance Solvency International, Ltd. (ISI) rating of "A-i" or above, a Standard & Poor's Claims-paying Ability rating of "A-" or above, a Weiss Research, Inc. rating of B+ or above; or

    • Backed by the full faith and credit of the home country government; or

    • Part of a health benefits program offered on a group basis to employees or enrolled students by a designated sponsor; or

    • Offered through or underwritten by a federally qualified Health Maintenance Organization (HMO) or eligible Competitive Medical Plan (CMP) as determined by the Health Care Financing Administration of the U.S. Department of Health and Human Services.

The Risk Management office at CSUEB is responsible for managing the health insurance program. You will be prevented from registering for classes until you submit proof to Risk Management that you have coverage that meets the above requirements.

Many students consider purchasing other insurance policies either in the home country or in the U.S. that may meet this requirement. Our office recommends that you do not purchase health insurance until you have verified that the policy meets the minimum requirements described above.

Purchasing Insurance through Cal State East Bay

Cal State East Bay has a contract with an insurance company that provides insurance that meets and exceeds the CSU requirements outlined on the previous page. You have the option to purchase insurance using a credit card.

  • Credit Card: You may purchase insurance online with a Visa or Mastercard by accessing the following website: www.csuhealthlink.com (link opens in new window). After you complete the on-line information, be sure to click on "Notify Your School" and CSUEB will be automatically notified of your enrollment. Please allow 1 full business day for your hold to be cleared. If you do not click that button, CSUEB will not be notified of your purchase.

Note: The Repatriation & Medical evacuation insurance can be bought separately. Some students have purchased insurance from Wells Fargo (www.csuhealthlink.com)

For removal of health insurance hold, valid documentation of your coverage (lasting through the last day of the quarter) must be submitted to the Risk Management Office at Cal State East Bay. Emailed documentation must include name net id and/or date of birth.

Refunds: The refund policy is outlined on the brochure for your insurance provider. Do not assume that you will receive a refund for situations other than those outlined in the brochure. Requests for refunds must be submitted to Risk Management.

Health Insurance Registration Hold

Have a Registration Hold for Health Insurance? If you attempt to register, and cannot because of a health insurance hold, you have two options:

  1. Submit Alternate Insurance which meets the CSU requirements. You will need to provide valid documentation of your coverage (lasting through at least the last day of the quarter) to the Risk Management Office at Cal State East Bay.

    For questions or further information, you may contact the Risk Management Office at:

    Risk Management, Student Administration 4700
    Email: csuebhealthinsurance@csueastbay.edu
  2. Purchase health insurance through Cal State East Bay following the instructions above. If paying by credit card, remember to click the "Notify Your School" button or CSUEB will not be notified of your purchase and your hold will not be cleared.

***Please note: You will always have a hold for international student health insurance. The hold will be moved to a future quarter based on your health insurance coverage dates. Please be sure to click on "details" to see which specific quarter you hold is preventing you from enrolling for.***

                                                             Coverage Dates for each quarter

Quarter Starts Ends
Summer 2015 06/22/2015 09/06/2015
Fall 2015 09/23/2015 12/13/2015
Winter 2016 01/04/2016 03/20/2016
Spring 2016 03/28/2016 06/12/2016

Have Any Questions?

Please contact the Risk Management office if you have any questions about the international student health insurance requirement.

Risk Management, Student Administration 4700
Email: csuebhealthinsurance@csueastbay.edu

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