California State University, East Bay requires that all F-1 and J-1 students carry health insurance that meets certain minimum requirements.
- Health Insurance Requirements
- Purchasing Insurance from Cal State East Bay
- Health Insurance Registration Hold
- Contact Information for Questions
The California State University system has mandated that all F-1 and J-1 students carry health insurance that meets the following minimum requirements throughout their enrollment in a CSU institution:
- Medical benefits of at least $50,000.00 US dollars per accident or illness;
- Co-Payment must not exceed 25% of each bill;
- Repatriation of remains in the amount of $7,500.00 US dollars;
- Expenses associated with the medical evacuation of the student to his or her home country in the amount of $10,000.00 US dollars;
- The deductible must not exceed $500.00 US dollars per accident or illness;
- The policy must be underwritten by an insurance company:
- Having an A.M. Best rating of "A-" or above, an Insurance Solvency International, Ltd. (ISI) rating of "A-i" or above, a Standard & Poor's Claims-paying Ability rating of "A-" or above, a Weiss Research, Inc. rating of B+ or above; or
- Backed by the full faith and credit of the home country government; or
- Part of a health benefits program offered on a group basis to employees or enrolled students by a designated sponsor; or
- Offered through or underwritten by a federally qualified Health Maintenance Organization (HMO) or eligible Competitive Medical Plan (CMP) as determined by the Health Care Financing Administration of the U.S. Department of Health and Human Services.
The Risk Management office at CSUEB is responsible for managing the health insurance program. You will be prevented from registering for classes until you submit proof to Risk Management that you have coverage that meets the above requirements.
Many students consider purchasing other insurance policies either in the home country or in the U.S. that may meet this requirement. Our office recommends that you do not purchase health insurance until you have verified that the policy meets the minimum requirements described above.
Cal State East Bay has a contract with an insurance company that provides insurance that meets and exceeds the CSU requirements outlined on the previous page. You have the option to purchase insurance using a credit card, check, or money order.
- Credit Card: You may purchase insurance online with a Visa or Mastercard by accessing the following website: www.csuhealthlink.com (link opens in new window). After you complete the on-line information, be sure to click on "Notify Your School" and CSUEB will be automatically notified of your enrollment. Please allow 1 full business day for your hold to be cleared. If you do not click that button, CSUEB will not be notified of your purchase.
- Money Order: You may also visit the Risk Management office (Student Administration 4702 – phone: 510-885-3833) to complete the Enrollment card for insurance coverage and pay by check or money order.
Refunds: The refund policy is outlined on the brochure for your insurance provider. Do not assume that you will receive a refund for situations other than those outlined in the brochure. Requests for refunds must be submitted to Risk Management.
Have a Registration Hold for Health Insurance? If you attempt to register, and cannot because of a health insurance hold, you have two options:
- Submit Alternate Insurance which meets the CSU requirements. You will need to provide valid documentation of your coverage (lasting through at least the last day of the quarter) to the Risk Management Office at Cal State East Bay.
For questions or further information, you may contact the Risk Management Office at:
Risk Management, Student Administration 4702
- Purchase health insurance through Cal State East Bay following the instructions above. If paying by credit card, remember to click the "Notify Your School" button or CSUEB will not be notified of your purchase and your hold will not be cleared.
***Please note: You will always have a hold for international student health insurance. The hold will be moved to a future quarter based on your health insurance coverage dates. Please be sure to click on "details" to see which specific quarter you hold is preventing you from enrolling for.***
Please contact the Risk Management office if you have any questions about the international student health insurance requirement.
Risk Management, Student Administration 4702