Information Technology
Mission Statement
The Division of Information Technology (IT) has three basic parts:
- To enhance teaching and learning by providing access to innovative and reliable technology,
- To facilitate business effectiveness and efficiency, and
- To enable information access anytime and anywhere for our constituents.
Core Functions
We accomplish our work through our CORE functions:
- Improve the Customer Experience
- Optimize Effectiveness of Operations
- Reduce Technical and Security Risks
- Engage and Develop Employees
IT Strategic Priorities
- Keep the systems, Up and running
- Deliver Services that are reliable, cost effective, and constantly evolving to support innovative and future technology
- Strengthen the Customer Connections and expand partnerships
- Help CSUEB interact and make sense of its Data
- Develop ITS ‘s Capabilities through broadening of skills and implementation of simple, clear, consistent processes that make it easy to follow through and get things done
- Help our People grow: Improve collaboration, responsiveness and accountability across the organization
- Support cost effective technological advancement
IT Communication Strategy
- IT strives to achieve excellence in service delivery to the CSUEB community
- IT collaborates with individuals and departments throughout the University community to strengthen our customer relationships
- IT demonstrates technological innovation and leadership by maintaining receptivity to leading edge IT knowledge embedded in CSUEB’s academic community and leveraging it where appropriate
- IT is transparent and open, and accountable,--- in what we do, why we do it, and how we do it
- Culture of “One IT”—fosters an environment that enables/forces collaboration across the organization.
