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Welcome to the ITS Service Desk

The ITS Service Desk is your single point-of-contact for accessing IT services and support. To make a request, log in with your NetID and password below, and your ticket will be automatically routed to the appropriate ITS support team.

***ITS Maintenance: Network Service Interruption***

IT Services will begin data center maintenance at 6:00 PM, Friday, August 15th, lasting approximately 8 hours. All systems are expected to be back up by 2:00 AM, Saturday, August 16th.

All Data Center services will be unavailable including: Blackboard, MyCSUEB, campus websites, wireless networks, VOIP phone service, voicemail, etc. If you experience service issues outside this scheduled outage, please submit a ticket by logging in below or calling the service desk at 510 885-4357.

Request Service HereĀ 

Log in here to open and track a service request.






Online Chat




Live Chat is available
to faculty and staff only.

Service Desk chat hours are:
Monday - Friday
8:30AM - 4:30PM PST

Remote Support

If you received a session key,
enter it here.



Submit Key

Click on the browser of your choice for instructions on
how to start a session.

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Contact Service Desk

Our hours are:
Monday - Friday
8:30AM - 4:30PM PST

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