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Welcome to the ITS Service Desk

The ITS Service Desk is your single point-of-contact for accessing IT services and support. To make a request, log in with your NetID and password below, and your ticket will be automatically routed to the appropriate ITS support team.

Service Issue With PeopleSoft/MyCSUEB

Information Technology Services (ITS) is currently experiencing login issues with PeopleSoft. ITS is aware of the issue and is currently working to bring the service to full functionality. Another update will be sent at 2:00 pm or sooner if resolved.

Request Service HereĀ 

Log in here to open and track a service request.






Online Chat




Live Chat is available
to faculty and staff only.

Service Desk chat hours are:
Monday - Friday
8:30AM - 4:30PM PST

Remote Support

If you received a session key,
enter it here.



Submit Key

Click on the browser of your choice for instructions on
how to start a session.

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Contact Service Desk

Our hours are:
Monday - Friday
8:30AM - 4:30PM PST

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