Email and Instant Message Retention Policy

The Email and IM Retention policy, adopted by CSUEB in May 2008, will go into effect on January 31, 2009. The policy provides CSUEB with a legally defensible email management policy that brings us into compliance with legal and regulatory requirements, lowers our infrastructure costs, and improves our operational efficiency and effectiveness.

About the Policy

• Email Retention Policy
  
• Task Force Report
• Communication Plan
• Frequently Asked Questions 

Training

• Email Retention Overview Presentation (Please save first, then open)
  
• Email Retention Overview Presentation with narration (Please save first, then open)
  
• Email Retention Overview Presentation for Entourage
  
• Email Retention Best Practices

Documentation for Managing Email

• Outlook AutoArchive
  
• Change How Meeting Requests Are Processed
  
• Creating a Personal Folders
  
• Archiving and Personal Folders Tutorial for Outlook 2003
  
• Archiving and Personal Folders Tutorial for Outlook 2007
• Saving Outlook Email to PDF
  
• Saving Outlook Web Access Email to PDF
• Entourage - Save to PDF
  
• Entourage - Archiving
  

Support

To receive assistance with setting up email archiving or saving emails of "lasting value," or for other technical questions about the policy, please submit a ticket to the Service Desk.