Technical Support


Talk to a Program Coordinator or a Student Service Professional

Technical Information and Support

Student Technical Support

Faculty Technical Support

Contact Learning Commons

Contact Office of the Online Campus, or
submit ITS Service Desk Ticket

Tel: 510.885.4152 Tel: 510.885.2100
e-mail: email:
Blackboard 9.1 Help for Students

Blackboard Blog - Links to self-support Blog
with common issues and answers
Blackboard 9.1 Instructor Guide
Blackboard Help for Instructors

Hints and Tips for Students
Hints for Online Students,
Discussion Board Guide, and
Helpful Suggestions for Taking Online Exams

Bernie Salvador, Lead Instructional Designer
Bonnie Correia, Instructional Designer
Meg Taggart Wright, Instructional Designer
Dr. Roger Wen, Director of the Online Campus

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