FAQ's Answers
Where can I go for academic advising?
- If you are a first generation, low income, or disabled student contact EXCEL, LI 2450, 510-885-3722, kathleen.venti@csueastbay.edu.
- If you are a regularly enrolled CSU East Bay student with an undeclared major or undecided about your current major contact Academic Advising and Career Education (AACE) , SA 2300, 510-885-3621, aace@csueastbay.edu .
- If you are an undergraduate student on Academic Probation or have been Disqualified, contact Academic Advising and Career Education (AACE) , SA 2300, 510-885-3621, aace@csueastbay.edu .
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Where do I go if I am a California resident pursuing the first undergraduate degree and meet EOP income guidelines?
Visit the Student Academic Services (EOP) department, LI 2500, 510-885-3751, eop@csueastbay.edu.
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Where do I go if I am an adult, working student?
Visit The Program for Adult College Education, Meiklejohn Hall 406, 510-885-PACE (7223)
Where can I go if I am a first generation, low-income student in a local high school?
Visit Upward Bound, Student Services Hub 1161, 510-885-2960, email us
Where do I go if I have questions about academic fairness, academic non-grade related grievance or grade appeal?
- Visit the Assistant Vice President, Instructional Services for detailed appeal procedures through the Fairness Committee WA 755, 510-885-4637
- Policy on Non-Grade Related Student Complaints
Where do I go to view activities calendars?
- Associated Students, University Union 314, 510-885-4843, associated.students@csueastbay.edu
- Student Life and Leadership Programs, Student Services Hub 1351, 510-885-3657, studentlife@csueastbay.edu
- University Union, University Union Business Office (3rd Floor), 510-885-4160, uunion@csueastbay.edu
Where do I go for information on alcohol or substance abuse?
- Student Health & Counseling Services Health Center, 510-885-3735, shcs@csueastbay.edu
- Important: For an emergency, dial 911 from any campus phone.
Where do I go for assistive technology and accommodations for the disabled?
Accessibility Services, LI2400, 510 885-3868 (voice or TDD), as@csueastbay.edu
Where can I find information on becoming a student at CSU East Bay?
Admissions, Student Information Lobby, Warren Hall, 1st Floor, 510-885-3982; Ask Rose for email advice.
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Where can I go for career counseling and resume assistance?
- Academic Advising and Career Education (AACE) , SA 2300, 510-885-3621, aace@csueastbay.edu .
- EXCEL, LI2450, 510-885-3722, kathleen.venti@csueastbay.edu
- Student Academic Services (EOP), LI 2500, 510-885-3751, eop@csueastbay.edu
- Associated Students, University Union 314, 510-885-4843, associated.students@csueastbay.edu
Where can I find information on clubs and organizations, including fraternities and sororities?
Student Life and Leadership Programs, Student Services Hub 1351, 510-885-3657,
studentlife@csueastbay.edu
Where can I obtain computer help and information on computer use and abuse?
Where are copying, banking, ATM and business services available?
- Associated Students, University Union 314, 510-885-4843, associated.students@csueastbay.edu
- University Union, University Union Business Office (3rd Floor), 510-885-4160, uunion@csueastbay.edu
Where can I go if I have a disagreement with a faculty member?
Visit the chairperson of the department in which course is taught.
Where can I purchase discount tickets for BART, movies and other events?
Associated Students, University Union 314, 510-885-4843, associated.students@csueastbay.edu
Where can I report dissatisfaction with services rendered?
Director of department rendering services.
Where can I view employment opportunities?
- Academic Advising and Career Education (AACE) , SA 2300, 510-885-3621, aace@csueastbay.edu .
- Associated Students, University Union 314, 510-885-4843, associated.students@csueastbay.edu
- Federal Workstudy Program, Student Information Lobby, First Floor, Warren Hall, 510-885-3357, jan.giovannini-hill@csueastbay.edu.
Where can I find information on the food service available on campus?
University Union, University Union Business Office (3rd Floor), 510-885-4160, uunion@csueastbay.edu
Is there a game room on campus?
University Union, University Union Business Office (3rd Floor), 510-885-4160, uunion@csueastbay.edu
Where can I file a grievance due to discrimination or harassment based on race, sex, color, nationality, sexual orientation, religion, disability, or marital status?
Director, Equity and Diversity, SA4700A, 510-885-4918.
Where can I find information on health and well-being?
- Student Health & Counseling Services (SHCS) Health Center, 510-885-3735, shcs@csueastbay.edu
- Important: For an emergency, dial 911 from any campus phone.
Where can I find information on health insurance for students?
Associated Students, University Union 314, 510-885-4843, associated.students@csueastbay.edu
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Is there HIV testing and counseling available on campus?
There is free and anonymous testing and counseling available at Student Health & Counseling Services (SHCS) Health Center, 510-885-3735, shcs@csueastbay.edu.
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Where can I go to find information about on and off campus housing?
Housing and Residential Life, El Dorado, Pioneer Heights, 510-885-7444, housing@csueastbay.edu
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Where can I go if I am having issues with fellow classmates, roommates or personal relationships, stress or making decisions?
- Student Health & Counseling Services (SHCS) Health Center, 510-885-3735, shcs@csueastbay.edu
- Important: For an emergency, dial 911 from any campus phone.
Where can I find a maps and directions to CSU East Bay campuses?
Maps and directions are available at About CSUEB Visitor Information.
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Is massage therapy available at CSU East Bay?
Yes, massage therapy is available at Student Health & Counseling Services (SHCS) Health Center, 510-885-3735, shcs@csueastbay.edu.
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Where can I find assistance with mental and emotional health?
Student Health & Counseling Services (SHCS) Health Center 1143, 510-885-3690, shcs@csueastbay.edu
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Where do I go if I am organizing campus activities, forming organizations, advertising locations, and permits?
- Office of Facilities Reservations, Warren Hall 663, 510-885-3548 Fax: 510-885-4639
- Student Development Services, Warren Hall 483, 510-885-3763
- Student Life and Leadership Programs, Student Services Hub 1351, 510-885-3657, studentlife@csueastbay.edu
- Associated Students, University Union 314, 510-885-4843, associated.students@csueastbay.edu
- University Union, University Union Business Office (3rd Floor), 510-885-4160, uunion@csueastbay.edu
Is personal counseling available on campus?
- EXCEL, LI2450, 510-885-3722, excel@csueastbay.edu
- Student Academic Services (EOP), LI2500, 510-885-3751, eop@csueastbay.edu
- Student Health & Counseling Services (SHCS) Health Center, 510-885-3735, shcs@csueastbay.edu
- Accessibility Services, LI2400, 510 885-3868 (voice or TDD), as@csueastbay.edu
- Important: For an emergency, dial 911 from any campus phone.
Where do I go if I need pre-enrollment assistance?
- Student Information Lobby, 1st Floor Lobby, Warren Hall, 510- 885-2784
- Student Academic Services (EOP), Support Trailers 160, 510-885-3751, eop@csueastbay.edu
- Summer Bridge, Student Academic Services, Support Trailers 160, 510-885-3751
- Student Life and Leadership Programs, Student Services Hub 1351, 510-885-3657, studentlife@csueastbay.edu
- Upward Bound, Student Services Hub 1161, 510-885-2960, email us
Are psychological services available on campus?
Yes, psychological services are available at Student Health & Counseling Services (SHCS) Health Center 1143, 510-885-3690, shcs@csueastbay.edu.
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Are psychiatry services available on campus?
Yes, psychiatry services are available at Student Health & Counseling Services (SHCS) Health Center, 510-885-3735, shcs@csueastbay.edu.
Important: For an emergency, dial 911 from any campus phone.
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Where can I find registration information?
For registration information, visit Registration for Classes.
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Where can I go if I need to report or obtain information on sexual abuse or rape, physical abuse or domestic violence?
- University Police Department, Library Bldg. 1063, 510-885-3791, dps@csueastbay.edu
- Student Health & Counseling Services (SHCS) Health Center, 510-885-3735, shcs@csueastbay.edu
- Important: For an emergency, dial 911 from any campus phone.
Where do I report sexual harassment?
To report sexual harassment, contact the supervisor of the person or the Director, Equity and Diversity, SA 4700A, 510-885-4918.
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Where can I find information on scholarships and grants?
- EXCEL, LI2450, 510-885-3722, excel@csueastbay.edu
- Financial Aid, Warren Hall, Room 545, Information Center: 510-885-3616
- Student Academic Services (EOP), LI2500, 510-885-3751, eop@csueastbay.edu
- Upward Bound, Student Services Hub 1161, 510-885-2960, email us
Where can I find information on transportation (commuting, parking, ride sharing, services for disabled students)?
- Alternative Transportation, Commute Information Center (CIC), University Union, Room 314, 510-885-4638
- University Police Department, Library Bldg. 1063, 510-885-3791, dps@csueastbay.edu
- Accessibility Services, LI2400, 510 885-3868 (voice or TDD), as@csueastbay.edu
Are tutoring or learning skills training available?
Tutoring services and learning skills training are available at:
- Student Center for Academic Achievement, LI2550, 510 885-3674, lrc@csueastbay.edu
- EXCEL, LI2450, 510-885-3722, excel@csueastbay.edu
- Upward Bound, Student Services Hub 1161, 510-885-2960, email us
Where do I go if I am a vendor interested in posting information on campus or reserving a table on campus to advertise?
Student Development Services, Warren Hall 483, 510-885-3763
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Where do I go if I am a victim of theft of property, real or threatened violence or other criminal activity?
- University Police Department, Library Bldg. 1063, 510-885-3791, dps@csueastbay.edu
- Important: For an emergency, dial 911 from any campus phone.
