Communications and Dispatch

The University Police Department operates an Emergency Communications Center serving the Hayward and Contra Costa Campuses that is staffed by a Public Safety Dispatcher 24 hours a day, 7 days a week.

Dispatchers are technically trained, non-sworn members of the department who are required to satisfy specific Peace Officer Standards and Training principles and complete a certified Dispatcher course. Dispatchers monitor requests for general and emergency assistance via information desk, radios, telephones, faxes, teletypes, alarms and coordinate a response via an enhanced 9-1-1 Public Safety Answering Point system. Dispatchers are also responsible for monitoring the radio frequencies local law enforcement agencies and coordinating requests for outside agency assistance.

Unit Personnel

Melanie Gentry
Police Dispatcher
(510) 885-3791
melanie.gentry@csueastbay.edu

Mattie Johnson
Lead Police Dispatcher
(510) 885-3791
mattie.johnson@csueastbay.edu

Rozilla Lal
Police Dispatcher
(510) 885-3791
rozilla.lal@csueastbay.edu

Elizabeth Mainini
Lead Police Dispatcher
(510) 885-3791
elizabeth.mainini@csueastbay.edu

Amy Whitted
Police Dispatcher
(510) 885-3791
amy.whitted@csueastbay.edu