Comcast Cable Information - Pioneer Heights Residents

All residents will be receiving X-finity Cable service as part of their rental agreement. Residents will be receiving an extended basic package.

Each bedroom will have a small digital converter. If a resident wishes to upgrade service, or increase their station offerings, that must be done as a separate contract. The cost will be greatly reduced, since the basic services are already paid for by Student Housing. 

Each Living Room will have a DVR box for the enjoyment of all residents in the apartment. These boxes will allow access to all free On Demand programming and offerings, the box requires a credit card to order any paid On Demand service or Pay-Per-View sporting event.

Note: The Comcast boxes are the property of CSUEB Student Housing and Comcast. All Residents will be required to leave the boxes in their rooms at check out and will be billed for missing or damaged boxes.

Getting Assistance

To get assistance with your cable serivce, please place a service request through the Housing Portal.

A step by step guide to making a request is available here.

Channel Line Up

Residents of Pioneer Heights enjoy the extend basic service. Click here for the station line uo (subject to change).

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