Drop & Withdraw Policy
Dropping classes after financial aid is disbursed may require you to repay some or all of your aid. You will be notified if this is the case in MyCSUEB and by mail.
Aid Repayment Calculation
Students withdrawing from the university prior to completing 61% of the quarter are subject to a calculation to determine how much of their Title IV aid they must return. You will be notified if applicable in MyCSUEB and by mail.
A Word About "WU's"
A grade of "WU" means a student enrolled in a class and never attended or stopped attending the class without officially withdrawing. If you stop attending classes without officially withdrawing, the Office of Financial Aid will assume you attended at least 50% of the term. You will be required to repay some or all of your aid and you must also pay fees for the term. You will be notified if this is the case in MyCSUEB and by mail.
Don't Forget to File a FAFSA for Each Year
Students must apply each year to obtain financial aid or to continue receiving aid by submitting a FAFSA. FAFSA deadline for priority consideration is March 2.
Helpful Links
Contact the Office of Financial Aid:
The Student Information Lobby (SIL) is located on the first floor of Warren Hall on the Hayward Campus. The SIL is open Monday 8:30 a.m. - 6:30 p.m., Tuesday - Thursday 8:30 a.m. - 5:30 p.m., and Friday 10:30 a.m. - 5 p.m. Financial aid staff is available to assist you Tuesday - Thursday 10:00 a.m. - 2:00 p.m.
Call (510) 885-2784; or FAX (510) 885-2161. Telephone assistance is available 10:00 a.m. - 3:00 p.m.
finaid@csueastbay.edu
The Academic Service Center, Concord Campus is Open Monday - Thursday 11:30 a.m. - 6:30 p.m. for Admission, Financial Aid, and Registrar general questions.
Financial aid counselor appointments are available the second Tuesday of each month from 3:00 p.m. - 6:00 p.m.
Call (925) 602-6700
Contact Student Financial Services:
Student Information Lobby, first floor of Warren Hall on the Hayward Campus
Open Monday 8:30 a.m. – 6:00 p.m., Tuesday - Thursday 8:30 a.m. - 5:00 p.m., Friday 9:00 – 4:30 pm.
Call (510) 885-3767
studentfinance@csueastbay.edu
Offices Closed on Holidays and Furlough Days
The above listed hours of operation are subject to change, and not applicable when the University is closed for regularly scheduled holidays and furlough days.
