The Office of Financial aid is committed to helping your son or daughter to be able to attend Cal State East Bay. Some families are able to afford our yearly expenses without financial assistance, but most of our students apply for and receive financial aid. If you have not yet applied for financial aid, file the Free Application for Federal Student Aid or FAFSA.
Important New Information and Announcements
New State University Grant Policy
Beginning in Fall 2013, Cal State East Bay and all other CSU campuses will limit students; State University Grant (SUG) eligibility to a specific number of completed course units. In addition, only fulltime students may receive this grant. To receive SUG, fulltime students must meet the following criteria each quarter:
- Undergraduate students must have completed less than 225 quarter units
- Undergraduate transfer students must have completed less than 113 quarter units
- Single and Multiple Subject Credential students must have completed an amount of units less that the number required for their credential. For example, a student enrolled in a 45-unit credential program may only receive SUG for up to 45 completed units
- Master's degree students must have completed less that 125% of their required program units
- Students pursuing second degrees or credentials may not receive SUG
Certain units, including advanced placement, international baccalaureate, military credit, and pre-baccalaureate credit and credit by examination will not count against these new SUG limits.
Pell Grant Lifetime Eligibility Limit
A recent Federal Regulation limits the number of years a student may receive a Pell Grant to the equivalent of six years of fulltime enrollment. To view the amount of Pell eligibility that has been used, students may access the National Student Loan Data System (NSLDS) at: www.nslds.ed.gov/nslds_SA/ You must use your Federal PIN to access this web site.
PLUS Loan for Parents of Undergraduate Students
If your student's Financial Aid Award reflects a Parent PLUS Loan, and you wish to borrow, you should take the steps below.
Estimated Awards can not be accepted, but these steps can be completed after the date indicated below. When your student's Estimated Award is converted to an award that can be accepted, your student will receive an e-mail via her/his campus Horizon e-mail.
- After July 1, 2014, visit the Federal Student Loans web site: https://StudentLoans.gov
- Use your PIN (this is the PIN issued when you completed the FAFSA) to sign in
- Complete the PLUS Loan Process (apply for the PLUS Loan & sign a PLUS Master Promissory Note)
The Financial Aid Office will set your student's Parent PLUS Loan to accepted status when your student's Financial Aid Award is ready to accept and Federal Student Aid notifies us that you have completed the above process.
Frequently Asked Questions
What is the interest rate on the Parent PLUS Loan?
The interest rate for the 2014 - 2015 aid year is available at: http://www.direct.ed.gov/calc.
Why should I wait until July 1, 2014 to apply for a Parent PLUS Loan?
The Parent PLUS Loan requires a consumer credit check that expires in 90 days. If you apply before July 1, 2014, your credit check may expire before we certify your Parent PLUS Loan. If your credit check expires, we will ask you to reapply for your PLUS Loan.
How do I notify the school if a bankruptcy prohibits me from applying for a PLUS Loan?
Provide us with documentation from the bankruptcy court stating that as a condition of your bankruptcy, you may not incur additional debt.
What should I do if I am denied a Parent PLUS Loan and I can not get an endorser?
Your undergraduate student can request additional loan funds (maximum $4,000 for freshmen and sophomores, $5,000 for juniors and seniors) the additional loan is available to your student only if your PLUS Loan is denied due to an adverse credit check. If you are denied a PLUS Loan, you may indicate you want your student to receive additional Unsubsidized Direct Loan.
What if I can't apply for a PLUS Loan because I don't have a Social Security number?
If you can't apply for a PLUS because you are not a citizen or permanent resident with a Social Security number, please submit a written statement to the Financial Aid office explaining your status. The address is:
Office of Financial Aid
California State University, East Bay
25800 Carlos Bee Blvd.
Hayward, CA 94542
Where can I learn more about these loans?
Visit this Federal Loan web site to learn more about Parent PLUS Loans: http://studentaid.ed.gov/types/loans/plus
Don't Forget to File a FAFSA for Each Year
Students must apply each year to obtain financial aid or to continue receiving aid by submitting a FAFSA. FAFSA deadline for priority consideration is March 2.
Contact the Office of Financial Aid:
The Enrollment Information Center (EIC) is located on the first floor of the Student Services and Administration Building on the Hayward Campus. The EIC is open Monday - Thursday 8:30 a.m. – 5:30 p.m. and Friday 10:00 a.m. - 5:00 p.m.
Extended hours during the first five days of each quarter: Monday - Thursday 8:00 a.m. - 6:00 p.m. and Friday 8:00 a.m. - 5:00 p.m.
Call (510) 885-2784; or FAX (510) 885-2161. Telephone assistance is available Monday - Thursday 10:00 a.m. - 3:00 p.m. We are not available by phone on Fridays, please call back on Monday or e-mail firstname.lastname@example.org
The Academic Service Center, Concord Campus is Open Monday - Thursday 10 a.m. - 6:30 p.m. for Admission, Financial Aid, and Registrar general questions.
Financial aid counselor appointments are available the second Tuesday of each month from 3:00 p.m. - 6:00 p.m.
Call (925) 602-6700
Contact Student Financial Services:
Student Financial services is located on the first floor of the Student Services and Administration Building on the Hayward Campus.
Open Monday - Thursday 8:30 a.m. - 5:00 p.m., Friday 9:00 – 4:30 pm.
Call (510) 885-3767
Offices Closed on Holidays
The above listed hours of operation are subject to change, and not applicable when the University is closed for regularly scheduled holidays.