University Communiqués

All-Mail Communiqué Authority and Responsibility

Each of the University’s cabinet-level executives — the president, vice presidents, and chief information officer — and their offices or designees are authorized to issue University-wide e-mail, also known as “all-mail” messages. With this authority, they are responsible for creating and issuing Communiqués, which are official, University-wide announcements and statements communicating important, urgent, or material changes, developments, or policies in their respective areas. In addition, the Office of University Communications is also authorized to issue Communiqués that cover topics and announcements transcending the scope of responsibility of any one University cabinet-level department, such as emergency communications issued in conjunction with the Office of the President.

All-Mail Authoring and Issuance

Cabinet-level University executives may designate specific staff to create and send all-mail Communiqués on their behalf by submitting an Information and Technology Services Service Desk Request at www.csueastbay.edu/servicedesk.

Official Communiqué Templates

CSUEB Communiqués should use the University’s standardized, official template. Iterations of this template, reflecting the names of the units authorized to issue Communiqués, are downloadable below.

For PC users, Outlook 2003/2007 only

• Academic Affairs
  
• Administration and Finance
• Information Technology Services
• Planning and Enrollment Management
• President's Office
• Student Affairs
• University Advancement
• University Communications
• Joint Administration & Finance and University Advancement Announcements

How to create, compose, and send Communiqués from a PC

1. Download a Communiqués file from above, save it to the Desktop and unzip the files.
2. From Outlook, click the Tools menu, click Forms, and then click Choose Form.
3. Click the Look in box, and select Desktop from the drop-down list.
4. Click on Browse and scroll down to the folder where the files were unzipped.
5. Select the template, and then click Open.
6. Personalize the message, add the recipient's e-mail address to the To line, put your e-mail address in place of [first.lastname@csueastbay.edu], change the date, add an appropriate Subject, and click Send.

For Mac users (in .eml format)

• Academic Affairs
  
• Administration and Finance
• Planning and Enrollment Management
• President's Office
• Student Affairs
• University Advancement
• University Communications
• Joint Administration & Finance and University Advancement Announcements

How to create, compose, and send Communiqués from a Mac

1. Download a Communiqués file from above, save it to the desktop and unzip the files.
2. Click the file to open it. The template will either open in Mac Mail or Entourage, depending upon which e-mail client you have selected as your preference.
3. To make Entourage or Mac Mail the default client for these files, select the .eml file, and press command-i in the Finder mode to get information. Then, select either Entourage or Mac Mail in the Open With section to indicate your preference, and click on the button to apply to all.
4. Personalize the message, add the recipient's e-mail address to the To line, put your e-mail address in place of [first.lastname@csueastbay.edu], change the date, add an appropriate Subject, and click Send.

Technical Assistance and Questions

For technical assistance, submit an Information and Technology Services Service Desk Request at www.csueastbay.edu/servicedesk. For additional Communiqués guidance and policy information, please contact jay.colombatto@csueastbay.edu in the Office of University Communications.