Google Apps FAQs
- How do I report Spam and Phishing?
- What is my username if I use Outlook, Entourage or a Mobile Phone or other non-supported clients?
- How much storage space do I have with GMail?
- Where can I find additional information on GMail?
- Will GMail work with Outlook?
- Will GMail work with Entourage?
- Will GMail work with other mail clients?
- Do I still have to follow the e-mail retention policy?
- What is happening to e-mail lists?
- Will there be ads on my e-mail?
- Will spam be filtered?
- Can I archive my e-mail to a personal folder on my computer?
- Can I forward my @csueastbay.edu GMail account to my personal Google account?
- What is the largest file size that I can send with GMail?
- Can I make my assistant a delegate with GMail?
- Can I check my GMail from my home computer?
- Do I need a new password for my GMail account?
- Will I be able to check my mail from my PDA/iPhone?
- Can I still set an out of office reply with GMail?
- Can I send mass-mail messages on GMail?
- Will I be able to set-up an out-of-office automated e-mail response in Gmail?
- How do I archive Gmail to a PDF?
- What will happen to my calendar?
- Will I still be able to use Microsoft Outlook to manage my calendar?
- Will I still be able to see other people's calendars?
- Will I still be able to schedule meetings with other faculty and staff using Google Calendar?
- Will room availability still appear on Google Calendar?
- Will I be able to delegate my calendar?
- Will my Outlook Tasks and Notes be migrated?
- What will happen to my contacts?
- Will I still be able to use Microsoft Outlook to manage my contacts?
- Will my Spark Chat account contacts transfer over to Google Chat?
- Will Google Talk work with other IM services?
Google Apps is a hosted integrated communication and collaboration solution that includes:
- Email storage and search tools that help you find information fast and perform instant messaging from right inside your accounts using Google Talk.
- Google Calendar:
- Organize your schedules and share events and calendars with others.
- Google Talk:
- Send instant messages to your contacts for free anytime, anywhere in the world.
- Google Docs:
- Share documents, spreadsheets, and presentations. Collaborate in real-time with your team or with the entire University.
- Google Sites:
- Work together to keep related documents, web content and other information in one place, on one site.
Google Apps are guaranteed to be available at least 99.9% of the time, ensuring that users have access when they need it.
- Google's business is based on providing highly secure services. Google provides encrypted connections when logged into the Web, with IMAP and using the Google Outlook Connector.
- Under the CSU Master Agreement, Google must protect all confidential information in the same manner it protects its own. In addition Google must comply with all laws and regulations. This includes FERPA and HIPAA.
- No ads will appear in Google Apps.
If you think you are receiving an e-mail that is SPAM or phishing, please log on to Google site for instructions on reporting to Google.
It will be your full email address: firstname.lastname@example.org
Each user has over 7GB of storage
You can find additional information on the Google Support site for GMail.
Yes, with Google Apps Sync for Microsoft Outlook installed on your computer; GMail will work with Outlook. However, the full benefits are achieved using Google Apps on the Web.
Yes, GMail has the capability to sync with Entourage e-mail via IMAP. Entourage Calendar and Contacts however, will not sync with GMail. You can still use the Web version to manage your calendar and contacts.
Yes, users can opt to use any IMAP capable email client, but only Outlook and Entourage will be supported by Cal State East Bay. However, the full benefits are achieved using Google Apps on the Web.
Yes, the University's e-mail retention policy will still be in place for GMail. Any e-mail messages that are more than 120 days old will be deleted.
Email lists will remain the same. The University maintains a separate application to support email lists and that application will continue.
No, there will not be any ads on GMail.
Yes, the University will use both the standard and enhanced security options provided by Google to minimize any spam being delivered to your mailbox.
Yes, email can be archived using Microsoft Outlook for PCs or Entourage for Macs.
Yes, you will still have the option to forward your email.
The maximum attachment size is 25 MB.
Yes, you will be able to delegate email privileges.
Yes, GMail is a Web-based service and accessible from anywhere there is Internet access.
You will log into the GMail on the Web using your NetID and password.
Yes, Google Apps are supported on any phone capable of receiving IMAP mail and is supported on iPhone and Windows Mobile smart phones via an application installed on the phone.
Yes, out of office replies are supported by Google.
Yes, mass mail will be available on GMail.
Yes, Gmail will allow you to set-up an out-of-office automated e-mail response. Click here for instructions.
Please see the following instruction: Saving an e-mail to a PDF formatted file
Your existing calendar will be converted to Google Calendar.
Yes, you will be able to use the Google Microsoft Office Sync to manage your calendar in Outlook, but you will get the full features of Google Apps using the Web.
Yes, you will be able to view the free/busy times of anyone using the CSEUB Google Calendar, as you can now in our Exchange calendaring system. However, if anyone has allowed you to see the details of their calendar or to modify it, they will have to do this again in Google Calendar as these permissions will not be migrated. For more information please go here.
Yes, you will be able to invite people to your meetings and view their free/busy times.
Yes, room availability will be visible via Google Calendar.
Yes, you will be able to delegate your calendar. For setup instructions please go here.
No, Outlook Tasks and Notes will not be migrated. If you’d like to still use Tasks and Notes, you will need to move them to your personal file in Outlook. Instructions will be coming soon.
Your existing contacts will be converted to GMail.
Yes, you will be able to use the Google Microsoft Office Sync to manage your contacts in Outlook, but you will get the full features of Google Apps using the Web.
No, contacts in your Spark account will not transfer over to Google Chat
Yes, but Google Talk will only support chat with other Google Talk and AOL Instant Messenger (AIM) users assuming you have an AIM account.