Service Desk

Email and Instant Message Retention Policy

The Email and IM Retention policy, adopted by CSUEB in May 2008, will go into effect on January 31, 2009. The policy provides CSUEB with a legally defensible email management policy that brings us into compliance with legal and regulatory requirements, lowers our infrastructure costs, and improves our operational efficiency and effectiveness.

About the Policy

Training

Documentation for Managing Email

Support

To receive assistance with setting up email archiving or saving emails of "lasting value," or for other technical questions about the policy, please submit a ticket to the Service Desk.

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