Drop & Withdraw Policy
If you completely withdraw from the University before the beginning of a quarter, or if you never begin attendance, you must immediately notify the Financial Aid Office by telephoning (510)885-2784 or emailing: firstname.lastname@example.org and return all funds disbursed directly to you and/or credited to your student account. Funds should be returned to the Cashier on the 1st floor of the Student Administration Building, or mailed to the University to the attention of Student Financial Services.
Dropping classes after financial aid is disbursed may require you to repay some or all of your aid. Dropping classes, or withdrawing completely, may also require you to pay all, or a prorated portion , of registration fees during the term for which you stopped attending. You may refer to the University’s fee refund policy for information about prorated charges.
Aid Repayment Calculation - Return of Title IV Aid
If you withdraw from the University before completing more than 60% of a quarter, you are subject to a mandatory Federal calculation to determine the amount of Federal (Title IV) grants/loans and state grant aid you earned while enrolled. If you did not earned all of the aid received, you must repay a portion of your disbursed aid based on length of time you attended. The following Federal funds are subject to this policy: Direct Subsidized & Unsubsidized Loans, Perkins Loan, Teach Grant, Pell Grant, and SEOG. The following state funds may also be prorated to match the prorated Tuition Fee: Cal Grant “A” and Cal Grant “B” fee payments, and State University Grant.
Student who qualify for financial aid, but have not received a disbursement at the time of their withdrawal, may receive a post-withdrawal disbursement. Post-withdrawal disbursements may include all of the funds mentioned above.
If you withdraw after the 60% point-in-time, you have earned 100% of the aid received and are not subject to aid repayment. You are still subject to the Financial Aid Satisfactory Academic Progress Policy.
Here’s an example of a Return of Title IV Funds Calculation for a student who attended 48.1% of a quarter:
|Type of Aid||Amount Paid||Amount Earned||Amount to be Returned|
|Direct Subsidized Loan||$1,113.00||$1,113.00||$0.00|
|Cal Grant A||$1,824.00||$876.00||$948.00|
A Word About "WU's"
A grade of "WU" means a student enrolled in a class and never attended or stopped attending the class without officially withdrawing. If you stop attending classes without officially withdrawing, the Office of Financial Aid will assume you attended at least 50% of the term. You will be required to repay some or all of your aid and you must also pay fees for the term. You will be notified if this is the case in MyCSUEB and by postal mail.
Don't Forget to File a FAFSA for Each Year
Students must apply each year to obtain financial aid or to continue receiving aid by submitting a FAFSA. FAFSA deadline for priority consideration is March 2.
Contact the Office of Financial Aid:
The Enrollment Information Center (EIC) is located on the first floor of the Student Services and Administration Building on the Hayward Campus. The EIC is open Monday - Thursday 8:30 a.m. – 5:30 p.m. and Friday 10:00 a.m. - 5:00 p.m.
Extended hours during the first five days of each quarter: Monday - Thursday 8:00 a.m. - 6:00 p.m. and Friday 8:00 a.m. - 5:00 p.m.
Call (510) 885-2784; or FAX (510) 885-2161. Telephone assistance is available Monday - Thursday 10:00 a.m. - 3:00 p.m. We are not available by phone on Fridays, please call back on Monday or e-mail email@example.com
The Academic Service Center, Concord Campus is Open Monday - Thursday 10 a.m. - 6:30 p.m. for Admission, Financial Aid, and Registrar general questions.
Financial aid counselor appointments are available the second Tuesday of each month from 3:00 p.m. - 6:00 p.m.
Call (925) 602-6700
Contact Student Financial Services:
Student Financial services is located on the first floor of the Student Services and Administration Building on the Hayward Campus.
Open Monday - Thursday 8:30 a.m. - 5:00 p.m., Friday 9:00 – 4:30 pm.
Call (510) 885-3767
Offices Closed on Holidays
The above listed hours of operation are subject to change, and not applicable when the University is closed for regularly scheduled holidays.