Hours of Operation for Enrollment Related Services

Cal State East Bay is dedicated to serving students with a range of enrollment related services such as admission, financial aid, registration, and student financial servies. You should frequently check the student self-service online interface, MyCSUEB, for information and updates to your personal account. For more information, our staff is available to assist you by phone or in person during these hours of operation.

Telephone Hours

You may reach the offices of Admission, Financial Aid, and the Registrar by telephone Monday through Thursday 10 a.m. – 3 p.m. at (510) 885-2784.

Office Hours, Enrollment Information Center, Hayward Campus

For enrollment related services, please visit the Enrollment Information Center, on the First Floor of the Student Services Building located near Valley Business & Technology Building, Hayward Campus. The campus is located at 25800 Carlos Bee Blvd., Hayward, CA 94542.

Student Admissions, Financial Aid, and Records Information (SAFARI)

Monday - Thursday 8:30 a.m. - 5:30 p.m.
Friday 10:00 a.m. - 5:00 p.m.

Extended Hours During Quarter Break:

Monday - Thursday 8:00 a.m. - 6:00 p.m.
Friday 8:00 a.m. - 5:00 p.m.

Cashier’s Office Hours at Hayward:

Monday - Thursday 8:30 a.m. - 5:00 p.m.
Friday 9:00 a.m. - 4:30 p.m.

Academic Services Center at the Concord Campus

The Concord Campus is located at 4700 Ygnacio Valley Rd., Concord, CA 94521

Open Monday - Thursday 9:00 a.m. - 6:30 p.m. for Admission, Financial Aid, and Registrar general questions. Closed Fridays and weekends.

Quarter Break hours: Monday-Thursday 10:00am-5:00 pm. Closed Fridays and weekends.

Financial Aid Counselor Appointments at Concord
Financial Aid counselor appointments are available the second Tuesday of each month from 3:00 - 6:00 p.m.

Offices Closed on Holidays 

The above listed hours of operation are subject to change, and not applicable when the University is closed for regularly scheduled holidays. Check the University Calendar for holidays.

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